COLLECTIONS SPECIALIST
San Bernadino, Ca
A consumer products manufacturer in the San Bernardino area is in need of a collections specialist to perform the following tasks:
Tasks/ Responsibilities including but not limited to:
Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
E-Mails correspondence to customers to encourage payment of delinquent accounts.
Setup new customer accounts and provide guidance on credit limits/terms
Reconcile discrepancies among billing, customer payments, and deductions
Comply with company policies and procedures
Requirements:
Understanding of accounting principles
Highly detail and analytical oriented thinking
English language skills, both written and verbal
Well versed in customer service and negotiation skills
Proficient in Microsoft Excel, Word, Outlook experience / skills
Bachelors Degree Preferred
Job Type: Full-time
Salary: $19.00 to $22.00 /hour
Experience:
Accounting: 2 years (Preferred)
Collections: 3 years (Preferred)
or
